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Frequently Asked Questions (FAQ) - OpenRxERP

General Questions

1. What is OpenRxERP?

OpenRxERP is an open-source, GST-compliant pharmacy ERP solution designed specifically for Indian pharmacies. It helps manage various aspects of pharmacy operations, including inventory management, sales, purchases, customer and supplier management, and financial accounting.

2. What makes OpenRxERP different from other ERP systems?

OpenRxERP is designed specifically for the unique needs of Indian pharmacies. It offers features tailored to handle both pharmaceutical (pharma) and over-the-counter (OTC) items, supports GST compliance, and provides a secure on-premise or cloud-based solution.

Installation

3. How do I install OpenRxERP?

To install OpenRxERP, follow the Installation Guide. You'll need a Debian 11 environment with Python 3.12.5, Django 5.1.1, and other dependencies listed in the requirements.txt file.

4. What are the system requirements for installing OpenRxERP?

  • Operating System: Debian 11
  • Python Version: 3.12.5
  • Django Version: 5.1.1
  • For a complete list of requirements, refer to the Installation Guide.

Features and Modules

5. What modules are currently available in OpenRxERP?

OpenRxERP currently includes the following modules: - Customer Management - Supplier Management - Company Management - GST Management - Item Management

6. What modules are under development or planned for future releases?

Modules currently in progress or planned include:

See the Roadmap for details on the development progress and planned features.

Using OpenRxERP

7. How do I add, edit, or delete items in OpenRxERP?

You can manage items by navigating to the "Create Item" page in OpenRxERP. The system allows you to handle both pharma and OTC items, providing fields for all necessary details such as item type, price, and GST. For more information, see the Item Management Guide.

8. Is OpenRxERP GST compliant?

Yes, OpenRxERP is GST-compliant. We are actively developing modules to manage the inward and outward supply of goods to and from your store, which will make it easier to file GSTR-1 (work in progress).

Contributing to OpenRxERP

9. How can I contribute to OpenRxERP?

We welcome all contributions, including code changes, documentation improvements, and feature requests. Start by forking the repository, creating a new branch, and following the Contributing Guidelines. You can also report bugs or suggest features using our GitHub Issue Tracker.

10. What code of conduct should I follow while contributing?

All contributors are expected to adhere to our Code of Conduct, which promotes a welcoming, harassment-free environment. Any unacceptable behavior should be reported to chirag740@gmail.com.

Support and Community

11. How can I get support or connect with the OpenRxERP community?

Join our Telegram community where users help each other with setup, deployment, and learning OpenRxERP. It's a great place to ask questions, share experiences, and get support from other users and developers.

12. Where can I report issues or ask for help?

For any issues or questions, feel free to reach out to us at chirag740@gmail.com or use our GitHub Issue Tracker. You can also join our Telegram community for additional support.

13. How can I stay updated on new releases and features?

New releases and features are regularly updated on our GitHub repository. Follow us there to stay informed about the latest changes.

Additional Questions

If you have any other questions not covered in this FAQ, please contact us at chirag740@gmail.com. We're here to help!


Thank you for being a part of the OpenRxERP community!